"A post about kicking your shoes off, Jim?"
No, but thanks for asking. It's Monday. Every Monday for the last month, there have been phone calls and texts regarding HOA stuff that needs to be addressed. It is 10:09 am, and... not a single call or text. One in a row!
To be fair, after meeting with landscape companies on Friday, I did let two other board members and the management company's rep know, "I'm taking the rest of the day off." That didn't happen. Phone calls, e-mails, and texts. Oh my. (Wizard of Oz reference: lions, tigers, and bears - oh my!)
The management company sent out an e-mail blast to the homeowners, letting them know well in advance for a board meeting we have coming up on August 28th. Only problem: they sent it out late in the day with the WRONG dates on it. Yes, two wrong dates. I called our management rep immediately and she assured me it would get taken care of... ASAP. And, here we are on Monday morning, and no correction e-mail, yet.
In the meantime, the guy who I have referred to as the shit-stirrer sent me 4 private messages questioning the dates. Even though I assured him that the date is the 28th (that was correct in the link in the e-mail - it was the wrong date in the body of the e-mail). When his 5th private message came, still questioning it (he may be on the spectrum) - I let him know that the "28th is ABSOLUTELY the date." Of course, he thinks it is some kind of conspiracy theory for the board and management company to try to confuse the homeowners. Same thing he said when we gave 72 hours notice for a town hall meeting that was quickly arranged to get homeowner input on agenda items... when 48 hours is required as per Open Meeting laws.
Board member e-mails over the weekend, causing me to "draw a line" regarding some proposed board action. I won't discuss specifics here; of course, if everyone (board included) could be neighborly, this job could be much easier.
2 comments:
Not sure if it is helpful but when he PM's maybe let him stew for a day. Don't get caught up in the instant response game and maybe only answer once addressing everything. IOW don't feed the trolls.,... it works for my clients. The more they pester me, the slower the progress on their work.
Hi Earl. Ah, your clients are probably reasonably normal people. I have been a big proponent of "Don't feed the trolls." This situation really did *need* to be addressed to keep it from becoming another "OMG - the sky is falling!!" situation on Facebook. This guy sent me 3 private messages before I could respond to the first. On the bright side, the management company finally got the "correction" e-mail out today.
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