They couldn't get a Return Authorization to me yesterday - some sort of a glitch there. We exchanged 4 e-mails this morning, telling me how to return the camera. My customer support guy, Chance, is definitely working for me on this.
Yesterday was a day off, and I could have gotten the package to a FedEx shipper. Today, I have a long shift on the boat and Joan is in the office all day. It may be tomorrow before we can get this non-functional camera sent off.
I was told they will get another camera on the way to me as soon as they have a tracking number for this one. We'll see how it goes.
Joan wanted to get this for me as a birthday present. It will probably be fun when I get a functioning unit.
I ready the early reviews - I knew there were a lot of people having issues with the Hero3 Black model. I figured by now they'd have those issues resolved. Guess not.
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