I have been making a change towards DJI video gear over the last year or two. Starting a few years ago with my first DJI purchase, a Mavic Mini 2 drone. It worked great but I found I wasn't using it much, due to the set up time and need to clear permissions to fly. That was followed by a DJI gimbal for my iPhone, then a DJI Mic 2 kit with two mics and a receiver. Then, an Action 4 camera, an adapter to connect the mics to a Sony camera, and most recently, the Pocket 3 video camera. I think I am covered.
DJI came out with the Action 5 a few months ago, an update of the Action 4. One of the useful features of that camera is the ability to connect 2 Mic2 mics to it wirelessly. You can only connect one mie to the Action 4. Using this camera in the van works great, with the camera clipped to a visor. Being able to connect two mics to that camera would make my editing faster and easier.
I've never written to a manufacturer before to suggest what I think would be a useful upgrade to one of their products. With time on my hands last night, I sent a note to DJI Customer Service, suggesting a firmware update to the Action 4 to allow it to connect to two mics. Surprisingly, when I checked e-mail this morning, there was a response from DJI. Not a "canned" response, but a real person writing back to suggest a work-around and to let me know my suggestion would be forwarded to their Product Development Team. I am impressed. Honestly, I didn't expect anything beyond the "We have received your inquiry..." note.
I tried what was suggested, and it works. With an additional receiver hanging out the body of an already small camera. So, not wirelessly, but a solution. I'll try it in the van soon to see if it holds up while driving. I would not be comfortable trying that on the scoot or motorcycle. But, did I mention: an actual response from a big company? That is the take-away here.
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