Thursday, November 29, 2012

Online reviews...

Nice to be back in the RV again!  Seems that when we are enroute to a destination, we find a campground along the way, check the ratings on it, and if it sounds decent, call to make sure they have a site available.  We use our Passport America membership as often as possible, if there is a PA park on our route.  When getting to a destination, we are more concerned with location and making sure it is a nice park.

Not sure what is going on with the ratings for parks in the San Antonio area, but the online reviews were all over the place.  People giving the park a 2 (out of 10), because they were asked to not drive the wrong way on a one-way street within the park.  Really?

We used to rely on the TrailerLife Campground Directory - there are ratings given to each campground, done by TL representatives.  After seeing all the lousy online ratings for parks all over San Antonio, I think I'll go back to the TL directory.

We picked a park... with a bit of trepidation.  The last 3 online ratings were: 10, 2, and 1.  One?  We've stayed in campgrounds in Mexico that were pretty dismal, and they still got a 3.5 or 4 in the TL directory.  As we rolled into the park this afternoon, I breathed a sigh of relief... this place is really nice.  The sites are a bit close together, but there are level concrete pads, picnic tables, adequate room to park the truck in front of the 5th wheel, nice amenities in the park.  The lady at the front desk was friendly and helpful.  I asked her about the less-than-stellar online reviews... she said, "We had a change of management a few years ago, and some of our old time visitors didn't like the new rules.  There are a lot of reviews out there that simply aren't fair or accurate."

"I can see that by the look of this place - it's very nice."

So, another example of "anyone can give an opinion online... and some of it might even be correct." ;-)


2 comments:

Dave Gibson said...

I've always wondered if some of the really good reviews were by friends and relatives, and if some of the really bad ones were from competitors. I usually discount any review that is way out of the average.

Captain Jim and the Blonde said...

Hi Dave. That is exactly what I was thinking, especially in this circumstance. Kinda makes the whole idea of "user reviews" less worthwhile, huh?