... you sent a thank-you for someone doing what they're supposed to do?
This morning for me. I sent a note to the owner of AF1 Racing, thanking Steve and the service staff for the good experience I had there. His response to me: "Thank you for being a good customer"... and letting him know about my experience.
Goodness knows I have had some less than great service and buying experiences. I like it when things go as planned, and AF1 has lived up to expectations each time.
A sunny, but chilly and windy day here; otherwise, I would have been out on the scoot. Yeah, I'm secure in my candy-ass-ness.
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